Therms and conditions

Terms and definitions

Unless otherwise provided for by the text of these General terms and conditions (hereinafter referred to as Terms), the terms and definitions mentioned in these Terms shall have the following meaning:

Facilitator Company – (Company) A natural person/legal entity having a property right regarding DoBooki application, which organizes the work of the Platform and/or Application in accordance with the order set by the legislation of the Republic of Armenia. The owner of the platform is_______________ LLC, registered and operating in accordance with the legislation of the Republic of Armenia. TIN: __________, legal address: __________, tel. __________, mail: __________;

Platform – DoBooki Application, a site attached to the Application, email, phone number, social pages, and other communications and/or information means by means of which the services of the Executor become available to Users for acquaintance and booking; 

Application – DoBooki software offered by the Company for iOS and Android operating systems, as well as all types of software updates, other software or documents that support the operation and use of DoBooki software;

User – a registered user of DoBooki Platform/Application or any unregistered visitor;

Member – a registered user of DoBooki platform;

Executor – a party of the contract subject, that provides services by means of DoBooki Platform, based on these Terms and Conditions, as well as, where appropriate, other contracts with the Company;

Customer – a party of the contract subject, that provides services on DoBooki Platform in accordance with the requirements of these Terms and Conditions;

Offer – services offered by the Executor on DoBooki Platform;

Booking – registration of the order of service provided by the Customer to the Executor.

1 ․ Contractual relations

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1.1 These Terms, as well as any other documents posted on the platform attached to these Terms, set out how users will use DoBooki Application/Platform services. Before using the Platform services and registration in the system, be kind to read the Terms carefully. By downloading the Application, registering on the Platform, as well as otherwise using DoBooki Application/Platform, you acknowledge that you have read and agree to these Terms, including the Privacy policy.

1.2 The Company, in accordance with the terms and order set by these Terms, as well as in accordance with other documents and legislation posted on the Platform in the name of the Company, allows the User to use its Platform and Application, and the User undertakes to use the Application/Platform in accordance with these Terms and the legislation.

1.3 The Company may at any time, in whole or in part, modify and/or revoke these Terms without a prior notice. The changes shall take effect on the date of publication in the appropriate section of the Application/Platform, from the same time the previous edition is recognized as invalid.

1.4 Based on these Terms, the Member has the opportunity to use the Application/Platform, in particular to obtain information on the services posted on the Platform/Application and the Members/Executors providing services, as well as to make bookings for the use of the offered services. 

1.5 The User may act as the Executor in cases provided for by these Terms and provide services through the Platform/Application. In such cases, the Company has the right to fix a fee for providing appropriate tools and/or additional services to the Executor on the Platform/Application. The relations between the Company and the Executor shall be governed by these Terms and, where appropriate, by additional contracts and/or agreements being a continuation of these Terms.

1.6 The Company is not a provider, organizer, supplier, executor, supervisor or a guarantor of quality of the services offered on the Platform/Application. The Company is not responsible for acceptance, rejection, fulfillment of obligations by the Customer, as well as for the description of the services posted on the Platform/Application and its proper performance. However, the Company has the right to accept or reject Users’ complaints-offers against other Members, to discuss and make decisions on the claim.


2. Rights and responsibilities of parties

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2.1 The Company’s (DoBooki Application/Platform, represented by ____________ LLC) rights:

2.1.1 The Company is entitled to terminate, suspend, partially restrict, block a User/Member’s access to the Platform/Application without prior notice, if the Company finds that the User/Member has violated these Terms, the Legislation, as well as if the Company considers User/Member’s actions are a direct or indirect threat to the Platform/Application and/or to other Users/Members and/or third parties.

2.1.2 The Company is entitled not to provide an explanation on restricting/suspending the access to the Platform/Application.

2.1.3 The Company is entitled to change the form, content, and organization of the operation of the Platform/Application, these Terms.

2.1.4 In case of of sufficient grounds, the Company is entitled, at its sole discretion, to remove and/or modify any information entered in the Application/Platform.

2.1.5 The Company may at any time terminate or suspend Platform/Application activities and/or realize prophylactic work.

2.1.6 Additional Contracts may be concluded between the Executing Organizations and/or individuals and the Company. 

2.1.7 The Company is entitled to contact Users by means of communications provided by them.

2.1.8 The Company is entitled to use the data entered by the User for marketing purposes, to send advertising and information messages and/or notices to the telephone numbers and email addresses mentioned on the Platform.

2.1.9 The Company is entitled to make verification of the accuracy of the data entered by the User with available means and tools. The Company may require grounds and/or documents to verify the accuracy of the entered information. In case of non-provision or refusal to provide the required data, the Company is entitled to restrict, terminate or block the access of the Platform/Application to the Member.


2.2 Rights and responsibilities of users

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2.2.1 The User shall be obliged to properly perform the terms and liabilities assigned to it by these Terms.

2.2.2 The User shall be required to review these Terms and any current changes to the Provision before using the Platform/Application Services.

2.2.3 The user shall be obliged to provide only reliable, accurate and complete information during the registration. The User shall not be obliged to get registered on the platform in the name of other persons or with invalid data, except for the cases set by Clauses 2․2․10. 

2.2.4 The Executor shall be obliged to post only reliable and complete information on the services provided on the Platform. The description of the service should not have the dual meaning that will mislead other persons. It is forbidden to use the Platform/Application for the purpose of providing services prohibited by the legislation of the Republic of Armenia and/or for performing other unlawful activities. The executor is responsible for the legality of the services provided by him/her.

2.2.5 Users shall be obliged to independently verify the details of the services provided before booking them.

2.2.6 The Provider shall be entitled to determine the cost of the services provided by him/her.

2.2.7 The Member shall not be obliged to abuse the Platform/Application’s capabilities, as well as to make false bookings in other Members’ Agenda aimed at changes and/or for other purposes.

2.2.8 When booking, the Customer confirms that he/she has read and agree with the description, provided tariffs and services. If multiple services are booked at the same time, the Customer confirms that he/she has been acquainted with each service description and tariffs and agrees to each of them.

2.2.9 The User shall be entitled to send all questions, comments, suggestions, feedbacks and requests to the Company via Platform information and support means.

2.2.10 The User shall be obliged to use the Platform only for himself/herself and for the persons on whose behalf he/she has the right to act, and to assume appropriate rights and responsibilities. When representing third persons, use of data of third persons is prohibited without legal grounds.

2.2.11 The Company/Platform/Application shall not be liable for disputes and/or disagreements between service providers and service users.


3. Registration

3.1 Registration is required to use the Platform/Application Services, Third Party Services provided on the Platform/Application. The registration procedure shall be defined by these Terms, as well by the order provided for by other documents posted on the Platform.

3.2 Registration is available in two ways: quick registration and via e-mail. Quick registration is realized by using already registered accounts on social sites. For quick registration you need to click on Social Site button, after which the data specified by the User will become available on the social site. By clicking the social site button the user confirms that he/she agrees to enter the data he/she has specified on the social site into the Platform/Application.

3.3 After quick registration the User shall be liable to enter his/her personal page and to ensure that reliable data is entered into the system and correct inaccuracies /if any/. The User shall also be obliged to add any missing data.

3.4 When registering via e-mail, the User must enter credible personal information and then confirm registration by means of appropriate security code/link sent to the mail or phone number.

3.5 The list of data required to register on the Platform/Applications may be amended by the Company at its discretion, and such changes do not require compulsory entry of changes to these Terms.

3.6 The User shall be obliged to use only the code known to him/her. It is forbidden to pass the password to third parties, except for cases set in Clauses 2․2․10. The Company bears no responsibility for the loss of data, the use of the User code and account application by third persons.

3.7 By confirming the registration the User confirms that he has got acquainted with these Terms, as well as the requirements and obligations set forth in other documents of the Platform, and accepts them.


4. Bookings

4.1 The booking procedure shall be available in detail here: ________ FAQ URL. By making a booking, the Member confirms that he/she has got acquainted with the procedure and other documents being a continuation of the Terms.

4.2 Creating a booking the Member confirms that he/she has got acquainted with the content of the service and agrees with them.

4.3 After creating the booking, the User must check his/her booking status to make sure it is approved or rejected by the Executor.

4.4 Upon confirmation of the booking by the Executor, the latter shall be obliged to provide the service in accordance with the booking, and the Customer shall be obliged to make payment in accordance with the booking terms upon receipt of the service.


5. Liability restriction

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5.1 The responsibility for provision, booking, delivery and payment of the Services shall be entirely borne by the parties receiving and providing the Service by means of the Platform/Application.

5.2 The Company reserves the right to reject or accept claims to mediate for resolving the disputes between the Members having reached an agreement on service provision by means of the Platform/Application.

5.3 Information on the services placed on the Platform/Application is ​​provided by natural/legal persons providing the Service, and the Company shall not be responsible for the reliability, completeness, timeliness of such information, as well as for the consequences arising from the use of such information, including material and financial damage. The Company shall not be obliged to verify, correct and/or modify the entered information. However, the Company reserves the right to remove them in the event of inappropriate content, illegal content, fraud, and information that is inconsistent with these Terms, and shall take the steps provided for by these Terms and the legislation. 

5.4 The Company does not guarantee permanent, accurate and timely protected work on the Platform/Application. The company does not guarantee, nor is it responsible for the permanent and uninterrupted connection to the Internet. Part or all of the Platform/Application may be non-available, including due to technical and improving works. 

5.5 Due to technical and software features, the Company cannot guarantee the timely receipt of electronic messages and/or notifications by users.

5.6 The Company, its affiliates, representatives, managers, employees shall not be liable for any damage or loss incurred by the Member or any third party, as well as for unrealized gain (lost benefit), loss of data, loss of business reputation, damage to reputation or respect, for moral damages, and for additional costs incurred as a result of inability to use the Platform/Application and to acquire additional services.


6. Final provisions

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6.1 DoBooki Platform/Application belongs to ___________ Company with property right. It is prohibited to use, reproduce, modify, adapt, transfer, compile, decompile, attempt to decode access, copy, analyze data, create site links, or make full or partial use of any other Platform/Application content, as well as to use any intellectual property objects that are available by means of this Platform/Application without the Company’s prior written permission.

6.2 The Member may send at any time a claim for deleting his/her data from the Platform/Application database, by contacting us by email and sending the appropriate application to the Platform/Application service e-mail: Upon successful removal of the data, the Member is notified to the same address.

6.3 Unless otherwise provided by this document, these Terms shall be governed by and construed only by the laws and regulations of the Republic of Armenia.

6.4 The User confirms and agrees that feedbacks posted on the Platform/Application or sent to any other web resource, posted on any social network, directly or indirectly referring to the Company, may be publicly available and posted on the platform. Publication or removal of feedback is at the sole discretion of the Company.

The user is fully and solely responsible for posting feedbacks.